How we work

Quality and compliance, every call

A clear process from onboarding to reporting, with standards UK energy brokers can rely on.

We learn your market, targets, scripts, CRM and compliance rules.

Agents are trained on UK SME energy, your offer and call standards.

Calls go live during UK hours; every call is recorded and sampled by QA.

You get clear reporting, and we refine scripts and data with you.

Compliance

Compliance is built into every call

Calls recorded: all calls are recorded for quality and training, and customers are told.
GDPR-aware: partner data is used only for the agreed campaign, access is restricted, and it is not shared.
Trained agents: training covers the UK business energy market, fair and accurate sales conduct and handling objections honestly.
Quality assurance: our QA team reviews calls and gives agents feedback and coaching.
Do-not-call respected: we follow partner suppression lists and honour opt-out requests immediately.